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FAQs

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General

Can JTM customize a product to fit my needs?
JTM employs an innovative staff of Research & Development professionals with the experience and industry knowledge to effectively take your desired products from concepts to menu solutions. You can count on our Culinary Team to provide responsive, hands-on support from start to finish every time.

How are JTM items shipped and heated?
JTM's kettle items come packed in 8oz. - 8 lb. boilable / steamable product pouches that accommodate standard kitchen equipment.

How are JTM products distributed?
All of JTM's items are available nationwide through a number of commercial and non-commercial foodservice distributor networks. JTM operates a forward-stocking warehouse program that stores our products at various locations around the country. For more information, please contact us.

How can I obtain Pertinent Product Information (PPI)?
Every product that JTM manufactures has a corresponding PPI Sheet available via the product sections of each brand. Here you will find everything you need to know regarding ingredients statements, nutritional profiles, allergens, product specs, preparation instructions and CN information.

How can I obtain pricing and/or Point-of-Sale (POS) information on JTM products?
Please contact your appropriate JTM Sales Representative based on your location in the U.S. Please click here for more information.

What types of food does JTM manufacture?
JTM manufactures three main categories of products at our state-of-the-art facility.

Our Bakery line produces a number of hoagie rolls, breadsticks and kaiser buns made from several different recipes and are available in many different sizes. We allow each of our bakery products to rise naturally and then ship them frozen to guarantee the freshest bread possible.

Our Fully Cooked Prepared Meat line utilizes a steam-injected, fully automated oven that allows us to produce a line of juicy prepared meats such as hoagie patties, hamburgers, meatloaf and sausage patties.

Lastly, our Fully Cooked Kettle Line uses state-of-the-art computerization, improved agitation and steam pressure that results in increased consistency and improved quality. JTM also has the ability to drain the fat from products such as taco meat, chili and sloppy joe while retaining flavor.

Who is my local JTM contact?
JTM employs a number of regional sales managers that live and work inside the regions they represent. Each sales manager's region also has a broker network that localizes sales support. For more information, please click here.

Grocery Frozen Foods

What is JTM's Fully Cooked Advantage?
RISK FREE
During the cooking process, we exceed the internal temperature of our products to 160 degrees. This makes for one less raw product in the kitchen and reduces the risk for cross-contamination.

CONSISTENCY
Because our prepared meats are fully cooked, they take less time to heat, provide better bun coverage and deliver an unchanging yield. Consumers enjoy a consistent eating occasion every time.

CONVENIENCE
Thanks to our special processing methods and formulations, JTM Fully Cooked products cook nearly 50% faster than raw patties.

VERSATILITY
Fully cooked prepared meats allow you to heat and serve from the grill, griddle or oven and finish off any way you'd like.

SATISFACTION GUARANTEED
Unlike raw patties that shrivel up when they're cooked and reduce to a smaller size, "what you see is what you get" with JTM. Our fully cooked patties control portion size and are ready to finish so all you have to do is heat and serve. Avoid those embarrassing moments at the grill with an unsightly, undercooked burger.

CONFIDENCE
JTM has always been known as the leader when it comes to grill products. Now that our products are fully cooked we continue to be the leader to deliver fully safe and full-of-flavor grill products to your shelves.

**Shocking Fact: 40,000 pounds of raw ground beef was recalled from a major retailer in 2007 when E. coli was found to have contaminated the beef in 12 states. CBS News June 2007

Military

Do you offer any healthy food options?
Yes. JTM provides a wide variety of healthy menu alternatives, including reduced fat, reduced sodium, low fat, cholesterol free, 0 g trans fat items through our Better Steps program. To learn more about this program, and the items that are included, please refer to the Better Steps brand page in Military products or simply Click Here for Better Steps.

Does JTM participate in the NAPA program?
Yes. Please contact JTM to discuss this program and the discounted amounts we offer for our items.

Does JTM supply any products to Military commissaries?
Yes. JTM has been supplying DeCA commissaries, world-wide, for over 20 years. You can find the following products in the commissaries:

  • Beef Patties
  • Rib Patties
  • Philly Cheese Steak Kits
  • Beef and Pork Bar-B-Q
  • Shredded Chicken Taco

What Military feeding programs does JTM supply products for?
JTM currently supplies products through the following programs:

  • UGR-A: Maple Sausage Patties, Queso Sauce, Creamed Beef Gravy, Meatballs & Sauce Kit, and Ranchero Beef Steak (Cheddar Sausage Gravy and a unique Enchilada Kit added to the menu in October '08)
  • MRE: Buffalo Chicken Bar-B-Q
  • Heat and Serve: Pork Chopettes
  • CONOPS: Queso Sauce and Poco Sauce
  • Base Feedings: JTM supplies over 35 items to bases across the country

Restaurants

Does JTM offer healthy flavorful menu alternatives?
Yes. JTM's Better Steps Program is designed to provide smart choices that support a healthier lifestyle. Our staff of R&D and Culinary professionals is always mindful or dietary trends and as such, strives not only to produce great tasting products, but to optimize the nutritional profile of everything we make.

Check out all of our Better Steps healthy flavorful menu alternatives.

Schools

Does JTM process USDA Commodities?
Yes. For over 20 years, JTM has been processing USDA donated commodities for the School Lunch program. At JTM, we operate a GRO (Guaranteed Return Option) under our AMS (Agricultural Marketing Service) supervised PCCP (Process Control Certification Program) that allows you to get what you want, when you need it.

How are the products packaged?
All of our kettle items (chili, sauces, taco filling, etc.) are available in 8oz. to 8lb. sizes and are shipped frozen and packed in boilable/steamable pouches that can be heated and served. Simply use your steamer or tilt skillet to heat the product, and for less mess, use one of JTM's complimentary bag openers to cut open the heated product (contact JTM for a complimentary bag opener if you do not already have one). Go from the freezer to the serving line in 1 hour or less!

How do I know what my commodity balance is?
JTM has partnered with K12 foodservice to give you the most up-to-date commodity balance information. Simply log on to www.k12foodservice.com to retrieve your commodity balances.

How do I know what my commodity balance is?
TM has partnered with K12 foodservice to give you the most up-to-date commodity balance information. Simply log on to www.k12foodservice.com to retrieve your commodity balances.

How do I portion my product?
All products are CN labeled. All labels show the portion by weight that needs to be served. Please call your JTM Regional for more information.

What commodities does JTM process?
JTM currently accepts the following USDA Donated Commodity Items for processing into Taco Filling, Spaghetti Meat Sauce, Meatballs, Beef Patties, Mac and Cheese, Pork BBQ, and much more:

  • 100154 Beef Coarse Ground or 100155 Beef Fresh Combo
  • 100193 Pork Picnic Boneless Frozen
  • 100883 Turkey Thighs Boneless Skinless Frozen
  • 110242 Cheese Natural American FBD Barrel – 500 lb. or 110254 Cheese Cheddar Yellow Block – 40 lb.

What does JTM offer in terms of healthy options?
We understand how important it is for you to be able to serve foods that not only taste good, but meet nutritional guidelines. That's why we have created our Weigh Better brand of nutritionally balanced, flavorful meats, pastas and sauces designed to promote the health and wellness of America's school children. All of our Weigh Better items are reduced fat, reduced sodium and/or increased fiber and have kid-friendly flavor profiles to help your average daily participation soar. More about our Weigh Better brand and the products offered.